Post an Ad
Post an Ad

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Frequently Asked Questions

To create an account, click on the “Register” option on the top right corner of the website’s homepage. You’ll be guided through a user-friendly registration process that typically involves providing some information and creating a secure password. After submitting the registration form, verify your email address by entering a 4-digit code sent to your email id. Once registered, you’ll gain access to additional features, including the ability to post classified ads, comment on articles, and customize your user profile.

The registration process typically involves providing your name/business name, email address, username, profile picture, and business description and creating a secure password.

Registration is not mandatory for browsing ads or reading articles. We value inclusivity and understand that many visitors may prefer to explore content without creating an account. However, registering offers several benefits, including posting ads, adding reviews, reporting a listing etc.

Yes, we take the security of your personal information very seriously. Protecting your privacy is one of our top priorities. Your data is stored on secure servers with restricted access. Only authorized personnel have access to your personal information, and they are bound by strict confidentiality agreements. You have control over your personal information. You can review, update, or delete your data at any time through your account settings.

To update your profile information follow these steps:

  1. Login to your account using your credentials.
  2. Hover over your username in the top right corner.
  3. Click on the Account Details button.
  4. Make the required changes in your profile.
  5. Click on the Save Changes button.

Your profile information will be updated.

No, you cannot change your username later. Please choose your username carefully.

Yes, you can delete your account if you no longer wish to use our website. However, please note that you cannot delete your account directly through the website interface. To initiate the account deletion process, you will need to contact our team.

Posting an ad on our website is a straightforward process. Here’s a step-by-step guide to help you get started:

  1. Create an Account on our platform. 
  2. Log In to your account using your credentials.
  3. Click on the Post Free Ad button.
  4. Choose your Business Type.
  5. Choose your Listing Category.
  6. Fill out the ad form with all the relevant details. Be as descriptive as possible to attract potential buyers or users.
  7. Once you’re satisfied with your ad, click the “Submit Listing” button. 
  8. Your ad will be published and made available for users to view. 

To maintain a safe and respectful online environment for all users, we have specific guidelines for ad content. Here are some key points to keep in mind:

  1. Ads/Listings must provide accurate and truthful information about the product or service being offered. Misleading or deceptive ads are not allowed.
  2. Advertisements for illegal, harmful, or prohibited items or services are strictly prohibited. This includes but is not limited to drugs, weapons, counterfeit items, and adult content.
  3. Ad content should be written in a respectful and non-offensive manner. Discriminatory, hate speech or offensive language is not allowed.
  4. Ads should be placed in the most relevant category and subcategory to ensure users can find them easily.
  5. Avoid posting duplicate ads for the same item or service. If you have multiple items to sell, create individual ads for each.
  6. Ensure your ad complies with local laws and regulations, including any licensing requirements.

Yes, there are certain restrictions on the types of ads allowed on our platform to maintain a safe and respectful environment. 

  • Ads for illegal or prohibited items, such as drugs, weapons, stolen property, counterfeit goods, and hazardous materials, are not allowed.
  • Advertisements containing adult content, explicit material, or services of an adult nature are generally prohibited.
  • Any ad that is intentionally misleading or deceptive is not permitted. Ads should accurately represent the item or service being offered.
  • Ads containing hate speech, discrimination, or offensive content based on race, religion, ethnicity, gender, or other protected characteristics are strictly prohibited.
  • Ads making unverified or false health claims for products or services are generally not allowed.
  • Ads promoting financial scams, pyramid schemes, or fraudulent investment opportunities are not permitted.
  • Any ad that attempts to collect personal information for fraudulent purposes or contains malware is strictly prohibited.

It’s important to review and comply with our specific ad posting policies and guidelines before posting an ad on our platform. Failure to adhere to these rules may result in the removal of your ad and potential account suspension.

Yes, you can post ads for products or services originating from India. We recognize the importance of fostering economic connections between the Indian community in Australia and India itself. Whether you’re an Indian vendor in Australia or someone looking to promote Indian products or services, you’re welcome to utilize our
platform.

Login to your account. Hover over your username in the top right corner. Click on the “My Listings” button. Click on the “Edit” option of the listing that you want to edit. Make the changes and click on the “Save changes” button.

To delete your ad click on the “Delete” option of the listing that you want to delete. Confirm deletion and your ad will be deleted.

Currently, there is no expiry date for the ads.

Yes, there is a limit of 3 listings in single/multiple categories. A user can post up to 3 listings on the free plan.

Choosing the right category for your ad is crucial to ensure that it reaches the right audience and is easily discoverable.

  1. Start by understanding the main purpose of your ad.
  2. Take some time to browse through the available categories on our platform.
  3. Think about the category that best describes your ad.
  4. If you’re unsure about which category to select, don’t hesitate to contact our support team for assistance.

You can post one ad in a single relevant category. You can post up to 3 free ads in single or multiple categories. Avoid posting identical ads in multiple categories, as this may be considered spam. 

Yes, there are subcategories in each listing category. You can choose the subcategory while filling out the Post an ad Form.

There are different ways to contact a seller:

  1. Direct message through the platform.
  2. Make a call.
  3. Send an email.

Yes, you can negotiate if the seller is up for negotiation. Make sure the communication is clear, polite, and respectful. Be cautious about sharing personal or financial information during the process. Keep sensitive information confidential until you are sure about the legitimacy.

If you suspect a scam or fraudulent activity on our platform, it’s essential to take immediate action.

  • If you have been in contact with a seller or buyer who raises suspicions, stop all communication with them immediately.
  • Use the reporting feature on our platform to report suspicious users and provide as much information as possible about the situation. 
  • Do Not Share Personal Information
  • If you have already communicated with the suspicious user, save copies of messages, emails, or any other communication that may be relevant to the case.
  • If you believe you have fallen victim to a scam or fraudulent activity, consider reporting it to local law enforcement authorities and relevant consumer protection agencies.
  • Stay informed about common online scams and frauds to recognize warning signs in the future. 
  1. Research: Always research the product or service you’re interested in to understand its market value and common features. This helps you identify fair prices and avoid scams.
  2. Use the Platform: Communicate with sellers through our platform’s messaging system. Avoid sharing personal contact information until you’re comfortable with the legitimacy of the seller.
  3. Verify the Seller: Check the seller’s profile, ratings, and reviews if available. Established and reputable sellers often have positive feedback from other users.
  1. Provide Accurate Information: Be transparent and provide accurate descriptions and images of the item or service you’re selling. Misleading information can lead to distrust.
  2. Set Clear Terms: Clearly define your terms of sale, including the price, payment methods accepted, and any conditions or warranties.
  3. Use Secure Payment Methods: When accepting payments, use secure and trusted payment methods. Be cautious of any requests for unusual payment methods.
  4. Avoid Sharing Personal Information: Don’t share sensitive personal information with buyers until you’re certain of their legitimacy.

Yes, there are several red flags that you should be cautious of when engaging in transactions on our platform:

  • Unrealistic Prices
  • Requests for Personal Information
  • Reluctance to Use the Platform 
  • Rushed Transactions
  • Payment Overpayment Scams
  • Vague Descriptions or Photos
  • Lack of Contact Information
  • Negative Reviews or Ratings

If you encounter any of these red flags or feel uncertain about a transaction, it’s essential to exercise caution and consider reporting the user or ad to our platform’s support team. 

 
 

Yes, you can leave feedback or reviews for sellers on our platform. We encourage users to share their experiences with sellers to help build a trustworthy community and inform other buyers.

Our review system is designed to provide transparency and build trust within our community. Here’s how it typically works:

Rating: Users can rate sellers or their transactions using a star rating system. Higher ratings usually indicate a positive experience, while lower ratings may suggest issues or concerns.

Written Reviews: In addition to the star rating, users can provide written reviews describing their experiences in more detail. 

Public Visibility: Reviews and ratings are usually publicly visible on the seller’s profile or the specific ad listing.

Rating Averages: Sellers often have an average rating based on all the feedback they’ve received. This average can provide a quick overview of their overall performance and reliability.

Response from Sellers: Sellers can respond to reviews. This allows them to address concerns, offer explanations, or express gratitude for positive feedback.

Receiving negative feedback can be disheartening, but it’s essential to handle it professionally and constructively. Here are some steps to take if you receive negative feedback:

  1. Carefully read the negative review to understand the specific concerns or issues raised by the buyer.
  2. Avoid responding impulsively or defensively. Take some time to compose your thoughts and emotions before crafting a response.
  3. Reach out to the buyer privately through our platform’s messaging system to address their concerns and attempt to resolve the issue. 
  4. If the negative feedback is related to a specific problem, propose solutions or actions you can take to rectify the situation. This may involve refunds, replacements, or other remedies.
  5. Respond to the negative review publicly in a professional and courteous manner. Acknowledge the issue, apologize for any inconvenience, and explain the steps you’ve taken to address it.
  6. Continue providing excellent service to build a strong track record of positive reviews. 

We actively encourage community participation in shaping our content. To contribute an article or propose individuals for interviews, please contact our team team through the “Contact Form” in the footer section of our website. 

Our community articles span a broad spectrum of topics, all of which are designed to be relevant and engaging for the Indian community in Australia. Topics may encompass cultural celebrations, lifestyle, local events, success stories, and informative pieces that celebrate and explore various aspects of Indian heritage and community life.

Featured interviews are carefully curated to highlight individuals who have made noteworthy contributions or have unique experiences relevant to the Indian community. Our team conducts a selection process that takes into account the individual’s relevance, achievements, and potential to inspire and inform the community. We welcome suggestions from our audience and encourage nominations for interviews.

Yes, we offer opportunities for businesses to promote themselves through sponsored content, including articles and interviews. Sponsored content allows businesses to share their stories, products, or services with our community while aligning with the editorial context of our platform. For detailed information and pricing, we recommend reaching out to our team.

Experiencing technical issues can be frustrating, but there are steps you can take to resolve them and get back to using our platform smoothly. Here’s what to do:

  1. Check Your Internet Connection.
  2. Refresh the Page.
  3. Clear your browser’s cache and cookies, then restart your browser and try again.
  4. If the problem persists, please contact our technical support team. Provide as much detail as possible about the issue you’re facing, including any error messages you encounter. 

Remember that our technical support team is here to help you with any website-related issues you may encounter, so don’t hesitate to reach out for assistance.

  1. Ensure that you’re entering the correct email address and password.
  2. If you’ve forgotten your password, click on the “Forgot Password” link on the login page to reset it.
  3. Check your email for a password reset link and follow the instructions.
  4. If the issue persists, please contact our technical support team for further assistance.

Report the issue to our technical support team with specific details about the problem and any error messages you’ve encountered.

If you need to reset your password or recover your account, follow these steps:

  1. Click on the “Forgot Password” Link: Look for a “Forgot Password” link on the login page of our website.
  2. Enter Your Email Address: Provide the email address you used to create your account.
  3. Check Your Email: Check your inbox for an email from our platform. 
  4. Follow the Instructions: Open the email and follow the provided instructions. 
  5. Create a New Password: If you’re resetting your password, you will usually be prompted to create a new, secure password. 
  6. Log In: Log in to your account with your new credentials.

If you don’t receive the email for password reset or account recovery, please check your spam or junk folder, as the email may have been filtered there. If you continue to experience issues or have difficulty recovering your account, contact our technical support team for further assistance.

We strive to minimize system maintenance and downtime as much as possible. However, occasional maintenance may be required for updates and improvements. We typically schedule such maintenance during off-peak hours to minimize disruption. Any scheduled maintenance or downtime will be communicated to users in advance through notifications on the website or via email.